BUSINESS SOFTWARE · DOHA, QATAR
CRM & WhatsApp automation.
Your business, connected.
All-in-one business management software for growing teams.
NOMATO.AI helps you capture inquiries, automate follow-ups, manage your sales pipeline, and keep everyday work organized, from the first customer message to payment and project delivery.
Explore NOMATO.AI software features
Open a feature to see details and screenshots.
Showing all 17 features
01
Meta Ad Management
Connect Meta, collect leads, and see your ad performance in one place.
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Manage Facebook and Instagram ads, Meta lead forms, and campaign reporting in NOMATO.AI. Review ad spend, cost per lead, campaign health, and the individual creatives behind your results.
What’s included
- Page and account connections, permissions, and connection health
- Campaign spend, leads, reach, clicks, CTR, CPC, CPM, and cost per lead
- Campaign health groups and performance briefings
- Creative comparisons for images, videos, and carousels; reporting exports
Benefits for your business
- Spend less time switching between ad reports and customer records.
- See which campaigns need attention and which creatives perform better.
- Make budget decisions with costs and results side by side.
How it works
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1
Connect your accounts
Link your Meta assets and review the connected pages and permissions.
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Review the results
Choose a reporting period and compare spend, lead volume, and cost per lead.
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Find what needs attention
Inspect campaign health and creative performance, then use the available campaign controls.
02
WhatsApp Chat Flow
Guide customers with buttons, lists, and automatic replies, 24/7.
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Create a WhatsApp chatbot with buttons, lists, and guided replies. Your chat flow can ask qualifying questions, route inquiries, and assign leads to employees so your team can pick up with context.
What’s included
- Visual conversation builder with text, media, buttons, lists, and templates
- Keyword and incoming-message triggers
- Questions, conditions, tags, time conditions, and team assignment
- Testing, version history, and run monitoring
Benefits for your business
- Answer common questions even outside working hours.
- Collect useful details before an employee joins the conversation.
- Reduce repetitive replies and manual lead routing.
How it works
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1
Choose a starting point
Start a flow when an incoming message or a configured trigger matches.
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Build the conversation
Connect replies, choices, and questions to guide each customer.
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Route and monitor
Tag or assign the lead, activate the flow, and review completed or failed runs.
03
Workflow Automation
Turn a new inquiry into a consistent series of next steps.
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Use business workflow automation to connect lead capture, CRM records, WhatsApp messages, and sales actions. For example, a submitted form can start a follow-up, qualifying questions, and lead assignment.
What’s included
- Visual triggers, actions, conditions, and delays
- Form, contact, inbox, CRM, calendar, and finance event categories
- Contact and opportunity updates, groups, and tags
- Execution logs, status tracking, and workflow analytics
Benefits for your business
- Reduce repeated data entry and manual handovers.
- Give new inquiries a consistent follow-up process.
- See where a process is waiting or needs attention.
How it works
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1
Select the trigger
Choose the event that starts the process, such as a form submission or contact tag.
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Connect the actions
Add the record updates, communications, assignment, and waiting steps your process needs.
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3
Test and activate
Test the workflow, publish it, and check execution logs as leads move through it.
04
Automatic Follow-Up
Send the next message at the right time, without remembering every reminder.
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Automate sales follow-up and customer reminders around your business process, after two hours, one day, or another interval you choose. Add waiting conditions when the next step depends on a date, reply, or event.
What’s included
- Duration-based and date-based delays
- Wait-for-reply and conditional waiting steps
- Recurring-event reminders and configurable touchpoints
- Email, WhatsApp template, tag, and webhook actions
Benefits for your business
- Keep follow-up consistent when your team is busy.
- Reduce manual appointment and event reminders.
- Match communication to the customer's stage and response.
How it works
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Plan the timing
Choose intervals or an event-based schedule for your follow-ups.
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Prepare each touchpoint
Set the message or action and add any reply or timing conditions.
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3
Activate the sequence
Save and activate the configured process, then review its activity.
05
CRM and Sales Pipeline
See every inquiry, its current stage, and what should happen next.
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Use customer relationship management (CRM) software to track inquiries through a clear sales pipeline. Create pipelines for your employees, products, or services, and keep contact, opportunity, and follow-up details together.
What’s included
- Pipeline board and list views with search and owner filters
- Custom pipelines, stage names, colors, and ordering
- Opportunity details, product interests, and stage history
- Access to notes, follow-up, finance, and inbox areas from the lead
Benefits for your business
- Understand where sales opportunities stand at a glance.
- Make handovers easier with shared customer context.
- Spot opportunities that need the next conversation or action.
How it works
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1
Define your stages
Create a pipeline with steps that match the way your business sells.
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Organize inquiries
Add or review opportunities and place each one in its current stage.
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Keep progress visible
Update the opportunity as the conversation develops and review the pipeline with your team.
06
WABA Bulk Messaging
Reach your contacts with approved WhatsApp campaign templates.
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Use connected WhatsApp Business API profiles and approved templates for offers, updates, discounts, and customer campaigns. Review delivery and reading activity after sending.
What’s included
- Connected WhatsApp profiles and account-health information
- Template organization, approval status, language, and category
- Campaign totals for sent, delivered, read, failed, and skipped messages
- Delivery funnel, reporting tabs, and export controls
Benefits for your business
- Reuse consistent messages for recurring customer campaigns.
- Keep customers informed about relevant offers and updates.
- See campaign delivery results in one reporting view.
How it works
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1
Check your connection
Review the WhatsApp profile, connection health, and available sending capacity.
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Choose an approved template
Prepare the appropriate campaign message for the intended contacts.
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Review campaign results
Monitor delivery and read reporting, and investigate failures where needed.
Sending availability and limits depend on your connected WhatsApp account and template status.
07
Lead Management
Keep customer details organized, searchable, and ready for follow-up.
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Keep lead management and contact management in one searchable customer database. Organize records with tags, groups, ownership, and source information, then review customer activity before the next call or message.
What’s included
- Searchable active and archived contacts with import and export controls
- Tags, lifecycle stages, ownership, and contact sources
- Contact activity, communication metrics, and opportunity context
- Reusable contact groups for campaigns and workflows
Benefits for your business
- Find the right customer record faster.
- Give employees useful context before contacting a lead.
- Keep organized audiences ready for future sales and marketing.
How it works
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1
Collect your contacts
Add or import lead records into the central directory.
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Organize the relationship
Use tags, groups, and lifecycle stages to keep records meaningful.
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Use the context
Review contact activity and opportunities before following up or planning a campaign.
08
Lead Collection Forms
Capture inquiries through forms built for each campaign or purpose.
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Use an online form builder to create branded lead capture forms with the questions your business needs. Share the form link through your channels or embed it on your website, then review submissions in one place.
What’s included
- Visual field builder with text, contact fields, dropdowns, and choices
- Form colors, button styling, and layout options
- Desktop/mobile preview, live form, and embed controls
- Submission search, date filtering, and CSV export
Benefits for your business
- Collect consistent information from every inquiry.
- Understand customer interest before the first conversation.
- Give each campaign a focused form that matches your brand.
How it works
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Build the form
Add contact fields and questions that help you understand the inquiry.
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Style and share
Preview the form, publish it, and share or embed it on your chosen channels.
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Review the responses
Search submissions and use the answers to prepare a relevant follow-up.
09
Finance and Payments
Connect payment gateways and manage payments, invoices, and subscriptions.
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Manage online payment collection, invoices, and subscription billing alongside your customer records. Connect a payment gateway and offer one-time or subscription-based payment options for your products and services.
What’s included
- Payment gateway connection and status management
- Checkout options for products or services
- Invoice records with paid, due, and outstanding amounts
- Revenue trends and reporting exports
Benefits for your business
- Reduce back-and-forth when collecting customer payments.
- Keep billing and customer information closer together.
- Review paid and outstanding amounts more easily.
How it works
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Connect a gateway
Configure the payment provider suitable for your business.
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Set up the payment
Prepare the product or service checkout and its payment arrangement.
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Track the records
Review invoices, recorded payments, and revenue reports in the Finance area.
Payment methods and recurring-payment availability depend on your gateway and account setup.
10
Website Builder
Create, refresh, and host a professional business website.
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Create a business website with AI-assisted website building, HTML template import, and visual editing tools. Manage your pages, preview different screen sizes, and publish from NOMATO.AI.
What’s included
- AI-assisted website creation and HTML template import
- Visual text editing, layouts, and reusable page sections
- Desktop, tablet, and mobile previews
- Page publishing, SEO settings, tracking, and embed options
Benefits for your business
- Create or refresh your online presence in the same platform.
- Make everyday content changes with less manual design work.
- Reuse common sections to keep pages consistent.
How it works
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1
Start with your business
Describe the website you need or import a compatible HTML template.
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Refine the pages
Edit copy and layout, reuse sections, and preview the result across screen sizes.
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Publish and maintain
Publish your website and update its content as the business changes.
11
User and Team Management
Give employees the access and responsibilities they need.
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Manage employee accounts, team roles, and user permissions from one place. Control lead visibility and assignment access so employees can focus on the customer records and actions relevant to their work.
What’s included
- Employee accounts and organizational roles
- Role-based permissions and individual overrides
- Assigned-lead access, assignment controls, and phone-number masking
- Departments, teams, and an organization chart
Benefits for your business
- Clarify who can access and manage different areas.
- Help staff focus on their assigned leads and responsibilities.
- Reuse role settings while allowing individual adjustments.
How it works
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Add the team
Create employee access and assign the appropriate role.
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Set permissions
Adjust module access and lead-related permissions where needed.
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Review responsibilities
Use the organization view and staff settings as your team grows.
12
Project and Task Management
Assign work, track deadlines, and keep project progress visible.
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Bring project management, task tracking, and team collaboration into one workspace. Assign owners, set priorities and deadlines, and keep comments, checklists, and files with the work.
What’s included
- Project/task descriptions, contacts, assignees, priorities, and tags
- Table, board, and calendar views
- Pending, in-progress, review, completed, blocked, and overdue statuses
- Comments, checklists, files, reminders, subtasks, and time tracking controls
Benefits for your business
- Make ownership and deadlines clear.
- Spot blocked or overdue work sooner.
- Reduce scattered project conversations and files.
How it works
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1
Define the work
Add the project or task with its description, priority, and deadline.
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Assign responsibility
Choose the person responsible and include relevant contact or project context.
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3
Follow progress
Review statuses and deadlines, and keep discussion and files alongside the work.
13
Social Media Scheduler
Plan Facebook and Instagram content ahead of time.
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Use a social media scheduler to plan Facebook and Instagram posts in advance. Manage connected accounts, organize your content calendar, and review publishing status and social media analytics.
What’s included
- Connected Facebook Pages and Instagram accounts
- Post creation and a calendar/list planner
- Draft, scheduled, published, and failed delivery states
- Content gallery, connection health, and social analytics
Benefits for your business
- Maintain a posting rhythm without planning every day from scratch.
- Manage multiple social destinations together.
- Use performance information to guide future content.
How it works
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1
Connect your channels
Add the Facebook and Instagram destinations you want to manage.
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Plan the content
Choose the channels, prepare your posts, and organize the publishing schedule.
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3
Review performance
Check delivery status, connection health, reach, and engagement.
14
Unified Inbox
Keep customer conversations and contact context in one inbox.
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Manage customer support and sales conversations through a unified inbox. View sent and received messages across your connected NOMATO.AI channels, review conversation history, and reply with the customer’s details close at hand.
What’s included
- Conversation search, unread counts, starred and snoozed views
- Text and audio-message history with reply and resolve controls
- Contact details, source, tags, and communication preferences
- Conversation analysis controls and service-metric areas
Benefits for your business
- Reduce switching between messaging tools and contact records.
- Help the team keep track of unanswered inquiries.
- Make customer conversations more informed and consistent.
How it works
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Find the conversation
Use search and conversation filters to locate the customer.
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Review the context
Read the message history and open contact details before responding.
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Follow through
Reply through the available connected channel and resolve the conversation when finished.
15
Digital Vault
Organize images, videos, documents, and business files in one place.
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Use the Digital Vault for business file storage, document organization, and reusable media assets. Find images, videos, and documents through folders, search, and filters, with preview, share, and download controls.
What’s included
- File uploads, folders, search, and media filtering
- Grid/list views, sorting, and reordering
- File previews with share and download controls
- Storage usage by images, video, documents, audio, and other files
Benefits for your business
- Spend less time searching chats and devices for files.
- Keep reusable business assets together.
- Understand which file types account for storage usage.
How it works
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Upload the assets
Add the images, documents, and other files your business uses.
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Keep them organized
Arrange folders and use search or filters to find the right file.
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Reuse and review
Preview, share, or download the asset and keep an eye on storage usage.
16
MCP Integration
In development
Planned connections that let AI assistants answer questions about your business data.
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NOMATO.AI is developing MCP support for AI tools such as ChatGPT and Claude. The goal is to let you ask business questions in natural language using the data your connection is allowed to access.
What’s included
- Planned AI-assistant access to workspace tools and data
- Connection setup interface with key creation controls
- Staff access settings with scoped permissions
Benefits for your business
- Make business information easier to retrieve through conversation.
- Reduce manual searching across reports and records.
- Bring useful business context into an AI-assisted workflow.
How it will work
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Connect an assistant
When available, configure the supported AI assistant and business connection.
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Set the permitted access
Choose the account and staff access appropriate to the connection.
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Ask a business question
Use natural-language questions to retrieve information from permitted business data.
In development. The screenshots show setup controls; availability and supported connections will be confirmed when released.
17
Instagram DM Automation
Coming soon
Planned automated replies that help turn Instagram inquiries into leads.
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A forthcoming way to respond to Instagram Direct Messages, manage customer conversations, and capture inquiries as leads. Designed to help your business keep up with interest arriving through Instagram.
What’s included
- Planned automated responses to Instagram inquiries
- Conversation management for customer messages
- Inquiry-to-lead capture for future follow-up
Benefits for your business
- Reduce repetitive message handling.
- Keep Instagram inquiries from getting lost.
- Give interested customers a clearer path to follow-up.
How it will work
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1
Receive an inquiry
A customer contacts your business through Instagram Direct Messages.
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Respond and organize
The planned automation helps handle replies and manage the conversation.
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Continue the relationship
Capture the inquiry as a lead so your team can follow up.
Coming soon. This section describes the planned feature; the illustration is a concept, not a product screenshot.
No matching features
Try CRM, WhatsApp, payments, social media, or task management.
LET’S TALK ABOUT YOUR BUSINESS
Your next step starts
with a conversation.
Ask us about CRM software, WhatsApp automation, and business management tools for your team.
Al Maha Business Centre, near Jarir Bookstore,
Salwa Road, Doha, Qatar.